Fresno Auto Repair

Nice people in the inside of the building. Got my vehicle serviced for radiator replacement 6/23 and paid over $3000 because the car was running hot. I am now having a leak from the timing cover gasket in which $2400 was requested this time to fix, car running hot. I was charged a diagnostic fee to have it looked into. I was Informed that everything diagnosed was NOT covered via warranty. Just based off the original work description it gave symptoms around a defective tank. I questioned the advisor and i was told that the defective tank is the radiator itself? I was really not happy to have my vehicle serviced here, paid that much money just come back months later to be asked for more to a related job. Waited over an hour with no updates verbally or by text. no offer to refreshments There was NO empathy for being serviced before and having to come back so soon. No thought of “ hey i want This customer to come back or even recommend Aram’s “ I personally Feel ripped off, left unhappy.

Billy and his team are the best at what they do. Straight forward, honest shop. You truly get what you pay for.

Courteous staff, quick diagnosis, timely repair, decent prices & electronic notification at all stages of the work being performed.

Dropped my car the night before, was told it would be diagnosed the following morning. Took the day off work to pick it up after the repairs (cel phones not allowed at my place of employment). Received a call late morning, informing me car was not looked at and would be diagnosed after 12pm. Called at 2:30 pm and the car had not been diagnosed and was told that repairs wouldn’t necessarily be done by days end, that I could bring it back after diagnoses at a later date. At drop off I had informed intake employee what the issues were and that it had been diagnosed by mobile FIXD tool and by another shop who cleared codes but codes were still popping up. I was not going to take another day off after this lost day when I could’ve taken it to a different shop who could’ve repaired it. Total waste!

Excellent service. Billy kept me informed regarding the services needed and the progress, including photos, while the work was being performed. The job was completed in a timely manner. He and his associate Michelle were a pleasure to work with. I waited while the job was being completed, in their inviting and comfortable customer lounge. They offered a lift in lieu of waiting, but I was in no hurry not having other commitments. I feel that the estimate was honest, accurate and reasonable.

The staff there at Aram's is very friendly and inviting. They have the newest software to show you exactly what your vehicle is needing repaired. Hands down a great ran business.

Your service and communication were excellent! Thank you. The missing star is because of sticker shock. If I was not pressed for time, I would have shopped around for the mechanic work.

We can count on you to do a good job. And if for some reason it is not quite right, we know that you will take care of it for us and make it right. Thank you!

Very friendly Michelle went above and beyond to help me!

Aram's keeps me informed about what needs to be done and the cost. They are honest and I trust them with my car.