Fresno Auto Repair

The digital updates. The top-notch communication while we waited on a part from the dealer. Aram's always provides the best experience.

Excellent service. I have always been happy with the service and will continue to come back.

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Special thanks to Billy for finding parts for my Audi and to the whole gang for their expert repairs. Thanks, Michelle, for the transportation. I appreciate the TLC!

Great customer service! Need to have discounts for senior citizens.

I took my daughter’s VW Beetle for repairs and from the first phone call to picking up her car we were treated with respect and courtesy. We were kept up to date with the diagnosis and service. The cost was fairly reasonable, and completed in a timely manner. We will definitely use them again and highly recommend them to friends and family.

Arams always treats my vehicle with the utmost care. Everyone who works there is friendly and listens to my concerns and questions.

My experience started great. Billy (owner) was very knowledgeable on my Cadillac Escalade. The symptoms i provided were on point with his explanation. Billy would charge me $291.00 for the diagnostic a flat rate (verbally) according to him. Once they found out problem parts would be extra (Norma) due to being blessed to have two autos the time of return wasn't an issue n i let Billy know that. Drop off my Escalade 4/30/24 According to Billy during this time he would call or i can look online system to keep track of what's been done? Which i did. review was the same day until the last day before picking it up on May 10th. Few days prior i called Billy for updates according to him they couldn't find the main issue once they disconnected the machine? Well i had been doing some research on own as well. So i came across 2011 Escalade on YouTube Video that explained to teeth my issue to my truck issue. So i called Billy not my first time sharing what i had thought was wrong from day one when i first drop off. Explained that it had something to do with negative cable. Prior to drop off my friend next door neighbor had taken off the same cable and cleaned both ends which took 15 min to take off and put back on. day before picking up my Escalade, Billy called me to inform me that he had received a called or someone sent him information about same issue ?? He said he had found the problem and that if ok, to replace the entire negative cable to battery. I complied called back later and reports that was the issue?? they had drove my truck for about 10-15 miles and that seemed to be the problem after replacing it. i thought great something simple my escalade was going to be fine again. Called back Billy back and told to save all parts that were replaced. He said yea one negative cable no problem. When i got to shop the next day. He said my total was $923.00 ?? I was so disappointed i felt mad. Billy defiantly was taking advantage of me he also was very rude and disrespectful even said if you want your vehicle you must pay in full. no other choice but to pay them. He Charge me for two diagnostics over charge me with negative cable $138.00 i even called NAPA this same cable out he door according to manager Mark Padilla was @34.95?? the labor was way off?? I would never recommend this shop anybody. will be disputing with my bank and defiantly will be making BBB report. Billy and staff never kept the honesty and way over charge me. during our conversation i did asked Billy how he slept with Merck he said "very comfortable' i replied that how you stay in business by ripping people off. NEVER AGAIN.

Would highly recommend! This was the best automotive garage I have ever taken a vehicle to. Not only was it a clean and polished facility, they were more than professional, and transparent. I was kept informed via text the entire time they worked on my vehicle.

My Experience with Aran’s automotive was really good not only was my vehicle taken care of. I was also given a ride home from the shop and also I was picked up when my vehicle was done. I very pleased with with the prompt service and the care that was taken with my vehicle.