Fresno Auto Repair

...a few months ago, i brought in a 20 year old Celica (early 2000's) that kept throwing codes with a check-engine light, (other shops were not able to figure it out, and the tabs were running up.) -just looking- at the information i had, understanding the systems?, Billy, Michelle, and the Techs at Aram's were able to do their own diagnostics, consider it's history, and then hunt the issue down, (fixing it for good) with very little trial and error. (this in a shop that is extremely busy.) -months on? the car has been running like a champ ever since. -again, most other shops just looked at the paper trail, either chickened out, and were '...good luck' or 'keep payin' / we don't know... come back (pay more) ...we still don't know...' Aram's nailed it. ...i'm extremely happy to have found this team, it was money well spent -and- they really know what they're doing. (i've also seen them bend over backwards to take care of new and existing customers, schedule-wise, they are very informative of their process, are ethical, upfront and fair with pricing.) -on a personal note: When i went to pay a tip (happy that things were so well handled?,) without batting an eye Billy was '...you shouldn't have, thank-you, and this will be evenly shared to the team...' (class act / good leadership / good group.) -e

Piece of Mind...Where to begin? I have only wonderful things to say about Aram's Auto Repair. You get wonderful personal service from Michelle and Bill when you call in. They really listen to what your concerns are about your car. They are friendly and personable. I had my car serviced at a Lithia dealership a few time thinking they would get my car running smooth again. I had no time to research when my car broke down the first time. The second time a few months later I took it to the same dealership because it was after hours and I thought they would know my car enough after the first time to be able to fix it. I remember the saying "A fool and her money are soon parted", yep, that was me. After the 2nd time, I could feel it was not done correctly and when they did not return my calls, I decided to do some research and I was blessed to find Aram's. You know who will answer the phones every time and that is wonderful, because they know who you are and you do not need to keep repeating your issue to several people. I hate more than anything is never having the same person answer and you need to replay your story each time. Michelle set me up with an appt the next morning, they have a shuttle service, so no need to find a ride. They have an amazing network system that lets you know everything step by step. You get e-mails and texts. When your car is ready they send you the most amazing workup on your car from what is urgent to take care of, to what may be able to wait a while to fix. They covered everything. Then they go over it with you and explain it in a language that is understandable. They even found Fix it Ticket issues that the dealership never mentioned. I had them fix it all and it was worth every cent. I drove home with tons of worry off my back knowing it was done correctly. My car drove like a dream and I am so excited to finally go to someplace farther than Fresno. Having piece of mind of being able to trust a company to take the very best care of you and your car is priceless. I will always trust my car to Aram's. Thank you to Aram's Auto Repair for your amazing staff and mechanics for giving me my trust back and piece of mind. What more could you ask for.

Great service and good advice.

This place is first class! prompt, fair prices, excellent service . bIlly the manager is amazing, professional, courteous, and thoroughly explains everything that’s taken place.

Always top notch and best place in town.

Great place to bring your car.

Billy and technicians at Arams Auto Repair did an excellent job of keeping us updated, finding the problem with our van, sending detailed explanation/photo's for each issue, along with estimates. Gave us a list of immediate problems that needed attention, a list of all things that were good/passed, and future issues that would need attention. Very friendly, helpful and professional. Michelle, brought us home and picked us up when van was completed! They are our "go to" for all auto needs. We will be recommending them to all friends/family. Thank you Arams!!

5

Aram's took the time needed with us about our vehicle. Was able to get it in and back the same day. People there are very friendly and helpful. Will definetly use them again in the future when need arises. Vehicle is 16 yrs old. Hope to get another 16 yrs out of it. Thank you Aram's for taking good care of our car.

I trust Aram to take care of my car. One time he didn't let me go home until I got new tires. He said he could see the air in them. I went and bought new tires. He also only recommends work that needs to be done. My car has gone to Aram's since 2003. They said it can run many more years.